Before I got married and had Nate, I was already working from home. I am a customer service representative. It’s very similar to call centers except I work from home, we use Skype to take calls and I don’t have any benefits. It’s literally a ‘no work, no pay’ basis.
Home based CSRs like me agree that aside from a stable internet connection and a quiet working environment, we need a quality headset. The problem is these headsets are worth dollars! And some of them, even though they work great, are not so durable and easily gets destroyed, so goodbye $$$ agad!
For the past few years, I have settled for a Logitech headset worth Php 999 in Octagon San Mateo but it doesn’t last long and it only has a noise-minimize option, not noise-cancellation. So I got used to muting my call if it is the customer who’s talking.
A friend told me her Philips headset have been with her for years and it worked wonders for her so I decided to buy one as a replacement for my old Logitech headset since it wasn’t working properly anymore. Unfortunately though, mukhang minamalas ako sa headset because the one I got was easily destroyed (I posted about that experience here). Not only that, ganun din sa replacement headset na nakuha ko.
I’ve used my Logitech replacement headset for months, however, I noticed that the microphone wasn’t working very well anymore. So I finally decided to get a new one. Don’t get me wrong: baka naman mapagbintangan na naman ako ditong binayaran ng Plantronics to bash Logitech, haha. This is solely my experience with the brand. I have nothing against Logitech, I just needed to get one with noise cancel feature).
So because of a friend’s recommendation and 71 good reviews in Lazada, I decided to purchase Plantronics Audio 628 USB Stereo Headset on May 12th. I got it for ₱ 1,788.00, which was already a reasonable price compared to other sellers who sell it at ₱ 1,800 to ₱2,000.
So this was what I got (notice the 4.5 star from 71 reviews, sounds good):